Alain Amagos

Alain Amagos

Adept Customer Service and Sales Representative

Cebu City, Philippines

$7.50/hr

(5.00)

What's the difference
Overview

I have spent the past 8 years accumulating a wealth of skills in customer service, sales, technical support and shared services. My experience has covered various mediums like phone, chat, helpdesk, and email. I have worked with large BPO companies for a variety of clients. As a freelancer working from home, I have been able to do a wide variety of tasks including lead generation, data entry and transcription, customer service and technical support, and shared admin tasks. I believe that a perso…

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Tests Taken
Name Percentile Score

Customer Service Test

80

Email Etiquette Certification

91

English Spelling Test (U.S. Version)

75

English Vocabulary Test (U.S. Version)

95

Help Desk Certification

72

Telephone Etiquette Certification

92

U.S. English Basic Skills Test

98

U.S. English Basic Skills Test

94

Windows XP Test

87

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed