Fran M.

Data Entry/Email/Chat/Technical Support/Social Media Moderator

Makati City, Philippines



What's the difference

In almost 7 years of my BPO experience, I have been a technical support for US-based ISP, large computer manufacturer, and in a social media-based gaming company. I handled voice support both for the ISP and computer company clients, while I served as emails and chat support, and a community moderator for Forums, Twitter, and Facebook Fanpage in a gaming company. I published articles/posts and answered customer queries in various social media platforms for the games.

Work History & Feedback

College Admission Enquiry Handler

1 hrs @ $1.11/hr
Earned $1
No feedback given

Music related - Personal assistant - email/web sales & publicity

3 hrs @ $3.33/hr
Earned $10
No feedback given

Tests Taken
Name Percentile Score

Email Etiquette Certification


English Spelling Test (U.S. Version)


English To Tagalog (Filipino) Translation Skills Test


Six Sigma Green Belt Certification


U.S. English Basic Skills Test


Windows XP Test


oDesk Readiness Test for Independent Contractors and Staffing Managers