Yogesh B.

Yogesh B.

10 yrs exp RHCE,MCSE,CCNA,Live Chat,Phone,Email support 24x7 Sys admin

Nasik, India

$8.00/hr

(4.21)

What's the difference
Overview

With the personal experience of 9+ yrs , I have been working with the organizations like Lunarpages , Serverpoint and Hivelocity. My responsibility was to assist customer on live chat , phone support as well as resolving escalated tickets. Since working with data centers I am well aware with all the leading technologies and since managing the the teams for live chat support , junior system admins I am well aware with management techniques.

we got an expertise in Linux , windows and other linux …

more

Yogesh B. has added 2 portfolio pieces. Create an account to review them.

Work History & Feedback

Reseller Hosting / WHMCS / Primary Domain Configuration

169 hrs @ $7.78/hr
Earned $1,317
“Yogesh is a very personable character, speaking great English, and with professional patience and innovative ideas. Unfortunately, after many months, some tasks remained incomplete, problems persisted with our server, and no solutions were in sight. Yogesh had limited time/responsiveness likely because he was busy running his company ahead of servicing one client directly. I'd recommend contracting with Yogesh' company directly rather than through oDesk, as his services do not seem to fit within the hourly billing model appropriately.”

3.00

Web Site Administrator

1 hrs @ $13.33/hr
Earned $13
“Yogesh worked well with namesecure.com, setting up websites, opening ports, and providing ftp info.Will work with him in the future.”

5.00

Windows Server 2003 1and1 setup Plesk, web site

3 hrs @ $9.00/hr
Earned $23
“Yogesh was quite helpful, speaks excellent English and more understandable than a Texan. Even though I got frustrated with 1and1.com tech support, he knew what to ask to bring up my Virtual server. I will utilize his service in the future as I require it. The work was done on a timely basis within the time he estimated. I love with work ethic and taking care of the customer, me.”

5.00

Whm server health check

1 hrs @ $9.00/hr
Earned $6
“Yes this was my worst nightmareI asked for a health check and they did changes to my server which was not asked for.It crashed my server for a day and my clients were not happy with me.Since the change I have not been able to install components to my Joomla websites and have lost over a weeks worth of work trying to fix the errorI asked them to help me and they could not fix it. It took 2 days for them to try and come up with something and nothing. So pissed off with the service.I give it to them there were in contact with me really wellVery bad experience”

2.05

Servicedesk Engineer

1,123 hrs @ $6.00/hr
Earned $6,693
No feedback given

4.45

Server Administration Work.

7 hrs @ $5.56/hr
Earned $38
No feedback given

Tests Taken
Name Percentile Score

Call Center Skills Test

51

Customer Service Test

51

Customer Service Test

70

English Spelling Test (U.S. Version)

63

Networking Server 2003 Test

90

Networking XP Test

90

Networking XP Test

92

Redhat Linux 9.0 General Test

75

Windows XP Test

86