Fletcher Fernandez

Fletcher Fernandez

Staffing Manager / Project Manager

cavite, Philippines

$10.00/hr

(4.91)

What's the difference
Overview

Has been in the Service business for more than 10 yrs performing management/operations in different call centers that ive worked with.. Customer support, product and accent training, calibrations, quality assurance, lead generation, email and chat support, survey and even sales (upsell and hard selling)..

Working fulltime as a Staffing and Project manager for various Odesk campaigns and presently handling 3 camps involving B2B and B2C.. And may I say, Im pretty good at it.. I like things gettin…

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Work History & Feedback

Inside Sales Representative (Long-Term Position)

57 hrs @ $6.67/hr
Earned $378
“Fletcher did an awesome job for us. I would highly recommend him.”

5.00

website sales

14 hrs @ $5.56/hr
Earned $75
“Unfortunately the product does not appear to have a marketplace.”

4.65

Telemarketers Needed

388 hrs @ $5.56/hr
Earned $2,146
No feedback given

5.00

Secret Shopper Program

1,162 hrs @ $8.89/hr
Earned $10,038
Job in progress

Tests Taken
Name Percentile Score

Customer Service Test

89

English Spelling Test (U.S. Version)

86

English To Tagalog (Filipino) Translation Skills Test

82

Management Skills Test

57

Negotiations Skills Test

51

Selling Skills Test

59

U.S. English Basic Skills Test

53

oDesk Readiness Test for Agency Contractors

Passed

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed