Back to all tests
Previous 38 of 425 Next

Help Desk Certification

Expert

This test is about 40 multiple choice questions and should take less than 40 minutes to complete

Test Contents

  • Interpersonal Helpdesk Etiquette
  • Technical Helpdesk Etiquettes and Skills
  • Computer Skills for Helpdesk Operations
  • Helpdesk Terminology
  • Good Helpdesk Practices