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Arlene L.
Davao City, Philippines
100% Job Success
Top Rated

Multi-Skilled Agency Owner: SMM, E-Commerce, Admin Support, and CSR

As the owner of PH Reliable VAs, I am committed to helping clients achieve their business growth objectives. Our agency specializes in providing top-notch services in 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭, 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞, 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐓𝐚𝐬𝐤𝐬, and 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞. With our expertise and dedication, we ensure efficient and effective support to help businesses thrive in today's competitive landscape. 𝐎𝐮𝐫 𝐦𝐢𝐬𝐬𝐢𝐨𝐧: 𝙒𝙚 𝙈𝙖𝙠𝙚 𝙊𝙪𝙧 𝘾𝙡𝙞𝙚𝙣𝙩𝙨' 𝙇𝙞𝙫𝙚𝙨 𝙀𝙖𝙨𝙞𝙚𝙧. 📌Here's what we offer in Social Media Management: ⭐ Content Creation ⭐ Posting and Scheduling ⭐ Community Engagement ⭐ Analytics and Reporting ⭐ Trend Analysis 📌Here's what we offer in E-commerce: ⭐ Product Listing and Optimization ⭐ Order Processing and Fulfillment ⭐ Customer Service Management ⭐ Inventory Management ⭐ Sales and Performance Analysis 📌Here's what we offer in Administrative Tasks: ⭐ Email Management ⭐ Calendar Management and Scheduling ⭐ Data Entry and Management ⭐ File Organization and Documentation ⭐ Report Generation and Analysis 📌Here's what we provide as Customer Service Representatives: ⭐ Prompt and Professional Customer Inquiry Response via Call, Chat, or Email ⭐ Issue Resolution and Complaint Handling ⭐ Product Information and Technical Support ⭐ Accurate Record-Keeping of Customer Interactions ⭐ Collaboration with Internal Teams for Issue Resolution 📌The following platforms/tools are ones we have experience with: Social Media Management (SMM): ✅Hootsuite ✅Buffer ✅Sprout Social ✅Canva (for graphics) ✅Facebook Business Manager ✅Twitter Analytics ✅Instagram Insights ✅LinkedIn Page Analytics E-commerce: ✅Shopify ✅WooCommerce ✅Magento ✅Amazon Seller Central ✅eBay Seller Hub ✅Etsy Seller Dashboard Administrative Tasks: ✅Microsoft Office Suite (Word, Excel, PowerPoint) ✅Google Workspace (Docs, Sheets, Slides) ✅Trello ✅Asana ✅Slack ✅Dropbox ✅Evernote ✅QuickBooks Customer Service Representative: ✅Zendesk ✅LiveChat ✅Help Scout ✅Intercom ✅Zoho Desk MESSAGE me now and I am very much happy to HELP you.... :-)
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Skills

  • Shopify
  • Product Listings
  • Ecommerce
  • Microsoft Excel
  • Google Docs
  • Microsoft Word
  • Accuracy Verification
  • List Building
  • Critical Thinking Skills
  • Virtual Assistance
  • Time Management

Get started working with Arlene quickly with these predefined projects.

Get started working with Arlene quickly with these predefined projects.

You will get Engagement Team Specialist - Comment, React and Share

From $240
30 days delivery

You will get Contents with Captions and Hashtags

From $60
3 days delivery

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