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4.8/5
based on 39,880 client reviews
  • $40 hourly
    20+ Years Of Virtual Assistant & Customer Service Experience I focus on providing reliable, thorough and honest VA work for positive impact businesses. 🥇 "I have had the pleasure to work with Caoimhe on many occasions. She has always been very professional, punctual and always delivered before the deadline which I truly appreciated! She has helped with highly sensitive project proposals and always offered her expert advice to accommodate tasks and ensure the best possible result for everyone involved. I wish her a lot of success on her ongoing professional endeavours - everyone will be lucky to have her on their team!" - Elina Grave, Professional Digital Partnership Manager Hi, I'm Caoimhe, from Ireland 🇮🇪 I offer a variety of virtual assistant services and solutions to help businesses and organisations make more time for what they do best. Here are a few highlights of the areas I can help you with: ☞ Customer Service ☞ Email Management (I love an empty inbox!) ☞ Internet Research ☞ Social Media Maintenance ☞ Proofreading & Editing ☞ Report Writing ☞ Travel Planning ☞ Light Bookkeeping ☞ Calendar Management ☞ Personal Life Management ☞ Digital Marketing Support ☞ Transcription I'm a native English speaker with an honours Bachelor's degree in English. I have a personal interest in the study of language and am meticulous about grammar and punctuation. I would consider myself to have exceptional editorial and research skills. My background includes 20+ years of virtual assistant and customer service experience. Over the last few years, some of the roles I've been in have been Virtual Assistant, Event Producer, Community Outreach Officer, Data Researcher, Editor, Proofreader and Web Administrator. I consider some of my greatest strengths to be honesty, reliability, loyalty, conscientiousness and my love of organisation! You can rely on me to get the job done well and on time. ------ 🥇 "Caoimhe worked for me as an event producer, PA, and hospitality manager since September 2016. I have no hesitation in recommending her, as she is highly responsible, conscientious, dedicated, detail-oriented and a great host. She would make an excellent choice!" - Tobias Slater, Managing Director for The Summer House Weekend ------ Tech Details: I use an Apple MacBook Air and have a 100MBPS wifi connection. Some of the platforms I can help you with include: ✔ Social Media (Facebook, LinkedIn, Instagram, Pinterest, Twitter, YouTube) ✔ Scheduling (Calendly, Doodle, Hootsuite, CreativeStudio, Buffer, LearnCube) ✔ Customer Relationship Management (Hubspot, ActiveCampaign) ✔ Event Planning (Eventbrite, MeetUps, Brown Paper Tickets, Egencia) ✔ Task Management (Evernote, Trello, Asana, ClickUp) ✔ Cloud Storage (Dropbox, Google Drive) ✔ Admin & Email Management (Google Suite, Microsoft Office, Streak, Mailchimp, Airtable) ✔ Communications (Zoom, Skype, Slack, Voxer, Whatsapp) ✔ Light Bookkeeping (Wave, Paypal, Stripe, QuickBooks) ✔ Website Maintenance (Squarespace, Wix, Carrd) ✔ Design (Canva, LucidChart) ✔ Marketing Management Tools (Sellics) ✔ Cloud-based Data Entry (Fastfield) Thanks for learning about me. If you'd like to work with me, please invite me to your job. I look forward to freeing up more time for you! Caoimhe Goggins
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    Editing & Proofreading
    Travel Planning
    Customer Service
    Report Writing
    Social Media Plugin
    Project Management
    Scheduling
    Light Bookkeeping
    Data Entry
    Email Support
    Google Docs
    Google Sheets
  • $15 hourly
    I've been handling Accounts Payable roles for over 6 years. I'm processing the full cycle of invoice posting and allocationg to the correct GL code and profit center. Upload invoice data in the accounting system and processed at least 200 invoices per day to meet all internal and external SLAs. I also handled vendor payments as well as vendor master setup in the system. I also take part in expense report audit and credit card statements reconciliation. Provided administrative support to the Finance Manager in research and reporting financial records while having high discretion. Effectively communicate via phone and email ensuring that all admin support duties are completed accurately and delivered with high quality and in a timely manner. I can help you with various administrative tasks, including answering emails and phone calls, scheduling meetings/appointments and making travel arrangements. I am equipped in using Google Calendars, Google Spreadsheets, Google Docs and Microsoft Office. I also know how to create visual content in Canva such as poster, presentations and videos. Strong professional with a Bachelor of Science (B.S.) Major in Financial Management focused in Business Administration and Management. Technical Skills: - Proficient in SAP program and applications - Quickbooks and Cargowise Expertise - MS-Word, MS-Excel, MS-Powerpoint - Data Entry - Canva Personal Skills: - Excellent written and verbal communication skills - Detailed-oriented, efficient and organized professional - Possess strong analytical and problem solving skills - Ability to work with coworkers in a professional manner - Fast Learner, Adapt well to changes and pressures in workplace
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    Bookkeeping
    Microsoft Outlook
    Email Communication
    Intuit QuickBooks
    Data Entry
    Accuracy Verification
    SAP
    Accounts Payable
    Bank Reconciliation
    Microsoft Excel
    Microsoft Word
    Computer Skills
  • $40 hourly
    A little background will give you some perspective about who I am. When my first child arrived during graduate school, I decided to make my family my first priority. The jobs that I took --either in the schools they attended or in a local family practice-- allowed me to have time to be full-time mom. Last month, my youngest son was admitted to college. Now, it is time to rebuild my career but I do not want to go back to programming. I found out I enjoy working with people. Because of my Bachelor's, it goes without saying that I am more than proficient in a variety of technologies. My favorite undergraduate class was process architecture. I have always enjoyed looking for the bottlenecks and analyzing data flow. I have decided to make office management my new career because I can then use my training and interact with peers. I strive for efficiency and reliability. I am a detail-oriented and problem-solving person. Be confident that I can organize information in a way that can be easily retrieved and will save future problems. I can multitask effectively and with initiative. During my work in the family practice, I learn to deal with real life-and-death problems with discretion and compassion. You can count on my experience to help you solve stressful situations.
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    Mailchimp
    Business Management
    Customer Service
    Scripting
    Process Architecture
    Office Administration
    Database
    Scheduling
  • $10 hourly
    I am a proficient, self- motivated Virtual Assistant with excellent skill and I have a great knowledge in Bookkeeping. I have a great passion for working as a Virtual Assistant and I always remain alert to learn all the newest and updated materials. I give my best to improve my skill and my work.
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    Logistics Management
    Google Sheets
    Forecasting
    Personal Administration
    Microsoft Office
    Virtual Assistance
    Inventory Management
    Invoicing
    Accounting Software
    Intuit QuickBooks
    Accounting Basics
    Bookkeeping
    Accounts Receivable
    Data Entry
  • $27 hourly
    I am a quick learner in all situations I am placed in. After initial instructions, I do well in making decisions and paying attention to all details. I have had experience being an administrative assistant, and I wish to continue my experience to sharpen my skills. I have worked in many environments where I was required to properly and efficiently respond to contacts, as well as, multi-task when necessary. I am comfortable with meeting deadlines and ensuring all work, and its components, are done well and all tasks are complete.
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    Customer Service
    Email Etiquette
    General Transcription
    Data Entry
    Microsoft Office
  • $35 hourly
    I am offering administrative services to include, but are not limited to, project and customer relations management, data entry and analysis, securing travel arrangements, email and calendar maintenance, proofreading, transcription, et cetera. During my extensive stint working within Corporate America, I have learned the imperativeness of reliability, time management, organization, and clear verbal and written communication. This time period has also allowed me to become adept at research, proofreading, and the use of a variety of applications and platforms. I have mastered these and more skills but am ready and excited to learn even more! I wish to use these abilities to make the lives of my clients as easy as possible by taking the mundane and/or tedious tasks off of their plates.
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    Light Project Management
    Salesforce
    Scheduling
    Task Coordination
    Google Workspace
    Customer Support
    Critical Thinking Skills
    Email Communication
    Data Entry
    CRM Software
    Communications
    Microsoft Office
    Typing
  • $12 hourly
    I am an experienced virtual assistant who has a keen eye for detail and can handle various administrative tasks. Communication-- both voice and non-voice apart from multi-tasking are my strengths as I have worked in the Logistics Industry and with a Personal Injury and Family Law Firm extensively. I particularly work on Academic and Legal Document creation whether it is for proofreading or editing purposes. With an excellent command of the English language, I can communicate clearly with potential clients to meet their needs. Working remotely with various clients, I have learned to value each of my client's time and business therefore I make sure that I am able to meet client expectations in the given time for any task that I handle. Software and Tools: Skype Ring Central Nextiva Bria FreedomVoice Outlook Microsoft Office 365 Westlaw Form Builder Command Center CaseMail Canva Adobe Acrobat Reader GSuite Zoom Birdeye Loom eFax eFile Case Management Software: MyCase LEAP Clio Infusionsoft
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    Family Law
    Scheduling
    Customer Support
    Phone Support
    Data Entry
    General Transcription
    Task Coordination
    Draft Documentation
    Proofreading
  • $25 hourly
    🚀 Proactive and Versatile Business Support Expert 🌟 As a highly effective and efficient professional, I bring a creative edge to every task. With a strong knack for multitasking, I'm eager to embrace new opportunities to elevate your business. My expertise spans consultant services, social media marketing, recruiting, promotions, customer service, coordination, clerical projects, and beyond. Let's collaborate and achieve success together!
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    Personal Administration
    Google Workspace
    Google Docs
    Data Entry
    DocuSign
    Presentations
    Digital Marketing
    Communication Skills
    Microsoft Office
    Light Project Management
    Email Communication
    Customer Service
    Social Media Marketing
  • $35 hourly
    Tired of dealing with people who do just enough to go by? Are you in search for your next go-to person? Someone who can add more value to your business? Your search is over. You can be assured of my reliability and ability to turn around all work in a timely manner. Effective and efficient, I must say that I go above and beyond to make sure that my clients' needs and expectations are met without ever sacrificing quality. I understand that personal details, project content and such are important and that confidentiality is a priority, so each client and project would be treated with much respect and be kept confidential. So, yeah, let's forget about being average and strive to always be awesome.
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    DocuSign
    Error Detection
    Email Support
    Customer Support Plugin
    Review
    Proofreading
    Photography
    Online Chat Support
    HR & Business Services
    Real Estate
    Data Entry
    Light Bookkeeping
  • $25 hourly
    In addition to my extensive experience in executive administrative work, data entry, email marketing, event planning and marketing analysis, I also have a strong background in project management. I have successfully managed multiple projects simultaneously, ensuring timely completion and exceeding client expectations. I pride myself on my ability to adapt to new technologies and software quickly. With a proven track record of successfully implementing and utilizing various CMS platforms, I am confident in my ability to navigate and optimize any content management system. As a social media enthusiast, I stay up-to-date with the latest trends and strategies in the industry. I have developed and executed highly successful social media marketing campaigns, driving engagement and increasing brand awareness for my clients. One of my key strengths is my attention to detail. I have a keen eye for spotting errors and inconsistencies, making me an invaluable asset when it comes to proofreading and editing content. I ensure that all materials are polished and error-free before they reach the intended audience. Having worked in various industries, I have developed a versatile skill set that allows me to adapt to different environments and industries seamlessly. Whether it's healthcare, technology, or finance, I have the expertise to understand and effectively communicate the unique needs and challenges of each sector." I am passionate about data-driven decision-making. Through my expertise in marketing analytics and statistics, I have helped organizations make informed business decisions, optimize their marketing strategies, and maximize their return on investment.
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    Time Management
    ActiveCampaign
    Slack
    Trello
    Email Management
    Calendar Management
    Product Management
    Executive Support
    Social Video Marketing
    Lead Generation
    Content Writing
    Analytics
    Email Marketing
    Marketing Strategy
    Social Media Marketing
  • $20 hourly
    My main skills include: - Social Media Management - Customer support via email and chat - Handling escalations - Order processing in Shopify - Amending and editing orders - Tracking orders and coordinating with suppliers as well as couriers - Issuing refunds and replacements - Quality assurance on tickets and emails - Influencer outreach on Instagram for marketing - VA Calendar Management - VA Inbox Management - VA Expense Reporting - VA Travel Arrangement - VC Research - VC Business and Financial Analysis - VA Calendar Management - VA Inbox Management - VA Expense Reporting - VC Research - VC Business and Financial Analysis - VC Due Dilligence - VC Capacity Analysis - VC Drawdown and Fee Computation The systems and apps I am highly proficient with: - Microsoft Office (especially Microsoft Excel/Google Sheets) - Google Drive, Gmail - Zoom, Skype, Google Hangouts - Shopify, Zendesk - Canva, Photopea - Instagram, Instagram Reels, TikTok, Business Suite - Slack
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    Executive Support
    English
    Team Management
    Customer Retention Strategy
    Startup Company
    Customer Relationship Management
    Customer Care
    Email Communication
    Communications
    Customer Support
    Social Media Content
    Email Support
    Customer Service
    Social Media Account Setup
  • $25 hourly
    20 Years in the Customer Service industry. Hired, trained, and developed new employees and instructed/monitored current employees with various employers. Correspond with various partners as well as agents to cultivate a steady flow of clients with past companies. Coordinate public/private events for clients for booking set up, receiving payment, and quality assurance follow-up. Handle customer complaints, suggestions, and refund requests. Aided with correcting glitches and helped develop, test, and implement updates with dev teams. Reconcile company charges and investigated fraud. Manage payment schedules for partners and troubleshot with partners for a more effective payment method when needed.
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    Payroll Reconciliation
    Stripe
    Google Sheets
    Google Docs
    Multitasking
    Event Management
    Task Coordination
    Partnership Development
    Leadership Development
    Supervision
    Email Communication
    Customer Support
    Freshdesk
    Phone Support
  • $15 hourly
    A very motivated French-speaking virtual assistant, having many experiences in Customer Service, Virtual assistant, administrative support, Web writing and project management. Having being coached for the jobs by virtual assistant and of Web writer, I have the necessary technical skills to execute your tasks carefully and ease. Eight years of work crossed as a Freelancer on Upwork reassure as for the solidity of my know- how. Multi-tasking, I knew how to weave over time, experiences turned out in my field of expertise. So, I can easily adapt myself to your working environment. Rigor, quality and respect for deadlines are among the values which I respect. My only objective, is the success of your project. Je suis une assistante virtuelle francophone très motivée, ayant beaucoup d’expériences en Service clients, Assistante virtuelle et adminsitrative, rédaction web et gestion de projet. Ayant bénéficié d’un coaching personnalisé pour les métiers d’assistant virtuel et de rédacteur web, je possède les compétences techniques nécessaires pour exécuter vos tâches avec soin et aisance. Huit années de travail passées en qualité de Freelancer sur Upwork rassurent quant à la solidité de mon savoir-faire. Multi-tâches, j’ai su tisser au fil du temps, des expériences avérées dans mon domaine d’expertise. Aussi, je pourrai facilement m’adapter à votre environnement de travail. Rigueur, qualité et respect des délais sont parmi les valeurs que je respecte. Mon seul objectif, c’est la réussite de votre projet.
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    Community Management
    Blog Writing
    Data Entry
    Microsoft Office
    Project Management Support
    Customer Service
    Virtual Assistance
    Email Support
    Real Estate
    French
  • $20 hourly
    In an office environment, I would consider myself a “jack of all trades.” I am passionate about helping others and love to be proud of my work. I am professional, organized, and highly reliable. I am computer savvy, so learning new technologies has always been easy for me. I have excellent communication skills and am able to work under pressure. I strongly believe that I will be a valuable asset to any company.
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    Bilingual Education
    Customer Service
    Accounts Receivable
    Zoho CRM
    Accounts Payable
    QuickBooks Online
    Google Calendar API
    Microsoft Excel
    Data Entry
    File Maintenance
    Word Processing
    Google Workspace
  • $11 hourly
    I'm an experienced Executive Virtual Assistant that handles all kinds of administrative duties, including but not limited to: setting up process and workflow systems, client onboarding, customer support, administrative support, light bookkeeping, email management, calendar and events coordination, employee management, social media management, and general project management. I have worked with multiple offshore companies and helped set up systems and processes for these companies. I also handle content creation and graphic design for email newsletters, ad campaigns, social media posts, and commercial use. Quick learner, adaptable, and can work under minimum supervision. Please feel free to send me a message. Let's chat!
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    Time Management
    Email Marketing
    Project Management
    Email Support
    Social Media Content
    Inbound Inquiry
    Marketing Strategy
    Client Management
    Blog Content
    Content Writing
    Graphic Design
  • $48 hourly
    I specialize in helping businesses and entrepreneurs with general administrative tasks so they can focus on building their brands. I can be an integral part in scaling your business, increasing revenue, and helping you accomplish goals that are in line with your vision and values. Some of the work I do comprises of: - Email and calendar management (scheduling appointments/meetings) - Workflow automations - Task management - Project management (Trello/Clickup) - G-Suite - Microsoft Office (PowerPoint, Outlook, Excel, Power BI, Power BI Service) - SQL Server/MySQL querying of data - Calendar Management (Google, Outlook, Calendly) - Social Media Management (Instagram, Facebook, Pinterest, etc.) - Data Entry - Data Analysis - Web Research - Website Maintenance - Bookkeeping (QuickBooks Online, QuickBooks Desktop, Expensify) - Invoicing & Spreadsheet creation - PDF Conversion - Transcription I have a proven track record of being highly organized, passionate about my work, and going above and beyond what is requested.
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    Automated Workflow
    Application Lifecycle Management
    Business Application Maintenance
    Data Analysis
    CRM Development
    Data Analytics & Visualization Software
    Digital Marketing
    CRM Automation
    Ecommerce SEO
    Jira
    Social Media Management
    Project Management
    Data Entry
    Bookkeeping
  • $30 hourly
    I liberate busy Entrepreneurs from tedious administrative tasks, so they can focus on the bigger picture of their business and make more money! Main Focus Tasks: •Calendar & Email Management •Data Entry •Form/Report Creation •Customer Service Emails •Travel Planning •Online Research •Transcription •Client Invoices •Google Drive Management I thrive on Google Workspace, and Organization. Accuracy and time-management are crucial for success. Consistency and communication are 2 of my best strong points. Let's work together!
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    Airtable
    Virtual Assistance
    File Management
    Acuity Scheduling
    System Administration
    Calendar Management
    Google Calendar
    Organizational Behavior
    Limited Liability Company
    Keyboarding
    Communication Skills
    Email Communication
    Data Entry
  • $40 hourly
    TOP-RATED PLUS Upwork freelancer with over 10 years of experience providing: - Content management (using WordPress, Squarespace, Kajabi) - general administrative assistance - email marketing set-up and management (using Aweber, Mailchimp, and ActiveCampaign) - video editing (using ScreenFlow) - audio editing (using Garage Band) - set-up podcast episodes in Buzzsprout - publish podcasts on iTunes, Stitcher, Soundcloud, etc. - setting up of training materials in Teachable, Udemy, and Kajabi - Keynote and Powerpoint presentation - graphic design
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    Project Management
    Kajabi
    ScreenFlow
    Squarespace
    WordPress
    Wix
    Virtual Assistance
    Audio Editing
    Graphic Design
    Web Design
    Video Post-Editing
    Video Editing
    Canva
  • $10 hourly
    I am a Business Graduate with Human Resource Management as my primary subject. I am a proficient, self-motivated Virtual Assistant who is open to new experiences. I have strong communication, planning, interpersonal and managing skills. I am flexible concerning working hours. I guarantee you efficient workflow with adequate supervision for your company I can offer you the following skills: *Email Marketing: I can take care of your email marketing with the following platforms. -Hubspot -Klaviyo -Mailchimp *Administrative services *Data entry *Social media management (Branding, Posting, advertising, and engaging) I'm familiar with -Hootsuite -Facebook creator studio -Tube buddy -later -Facebook Business Manager -Sprout Social (social media content scheduling) q *Managerial skills (i can help you in setting up workflow and keep track of all the tasks that you want to complete) I use the following platforms to manage the workflow system: - Monday.com -Asana -Microsoft teams -Trello -Calendly -Google Calendar -Ms office suite/ G suite *Basic graphic design and video editing I'm familiar with -Corel draw -Adobe photoshop -Canva -Filmora -Powtoon *Lead Generation -From Instagram, Youtube and Tiktok and linkedin. *Testlodge -Beta testing. Why Would You Hire Me? *I will provide you quality work on time *I'm serious about deadlines. *I'll give you a quick response I am looking forward to speaking with you!
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Email Communication
    WordPress Development
    Customer Support
    Project Management
    Customer Service
    Scheduling
    Social Media Content Creation
    Google Workspace
    Lead Generation
    Social Media Management
    Data Entry
    HubSpot
  • $30 hourly
    Are you overwhelmed by a myriad of tasks and struggling to focus on strategic decisions? I understand the challenges of balancing numerous responsibilities and the stress of managing administrative duties while trying to grow your business. Imagine reclaiming control over your schedule, inbox, and projects without worrying about missed appointments, overflowing emails, uncollected overdue invoices, or unmanageable projects. With over 10 years of expertise as a Virtual Executive Assistant, I excel at delivering cheerful and reliable support to decision makers like you. Here's how I can help you: ✅ Calendar Management: Efficiently organize your schedule to optimize productivity. ✅ Email Organization: Prioritize critical communications and maintain a streamlined inbox. ✅ Project Management: Execute complex projects with precision and attention to detail. ✅ Financial Management: Expertly handle invoices, collections, and budget oversight. ✅ KPI Management: Monitor team productivity and ensure performance goals are met. ✅ Research and Reporting: Provide insightful analysis and detailed reports to guide decision-making. ✅ Confidentiality: Rest assured that your sensitive information is treated with the utmost discretion. ✅ Positive Work Environment: Cultivate a collaborative and innovative atmosphere with a positive approach. My expertise spans various tools and platforms, from project management software like Asana, Podio and Trello to financial management tools like QuickBooks. I'm proficient in coordinating virtual events, managing social media, AR/AP management and even assisting with graphic design and video editing tasks. Let me be your strategic support in growing your business and achieving world domination. Your success is my commitment. To your success, Christine
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    Pipedrive
    Intuit QuickBooks
    Time Management
    Mailchimp
    Asana
    HubSpot
    Canva
    KPI Metric Development
    Google Sheets
    Executive Support
    Email Communication
    Social Media Marketing
    Online Chat Support
    Real Estate Project Management Software
    Project Management
  • $12 hourly
    🌟 Experienced Freelancer Offering Virtual Assistance, Digital Marketing, and Social Media Management Services 🌟 With over 4 years of professional experience and more than 10,000 hours dedicated to assisting businesses and entrepreneurs, I am your go-to virtual partner for streamlined operations, impactful digital strategies, and engaging social media presence. As a detail-oriented and highly organized professional, I excel in providing comprehensive virtual assistance services that encompass administrative support, email management, calendar coordination, data entry, travel planning, document formatting, and customer support. I possess a keen ability to prioritize tasks efficiently, ensuring smooth workflows and timely completion of projects. Services Offered: 🚀 Virtual Assistance: ✓ Administrative Support: From managing schedules to handling correspondence, I ensure your administrative tasks are handled promptly and professionally. ✓ Email Management: I maintain an organized inbox, swiftly responding to emails and filtering important messages for your attention. ✓ Calendar Coordination: Scheduling meetings, appointments, and events becomes seamless with my calendar management expertise. ✓ Data Entry and Organization: I meticulously organize and manage data, ensuring accuracy and accessibility when you need it. ✓ Travel Planning and Booking: Whether it's flights, accommodations, or itineraries, I take care of all aspects of travel planning with attention to detail. ✓ Document Formatting and Editing: I refine your documents, presentations, and reports to maintain consistency and professionalism. ✓ Customer Support: Providing exceptional customer service through email, chat, or phone support is one of my key strengths. ✓ Online Research: Thorough and insightful research on various topics to support your business decisions. ✓ Database Management: I handle the organization and maintenance of your databases, ensuring data integrity and security. ✓ Expense Tracking and Reporting: I manage expenses efficiently, keeping track of financial records and generating detailed reports as needed. 📱 Digital Marketing: ✓ Strategy Development: Crafting tailored digital marketing strategies aligned with your business objectives. ✓ Content Creation: Creating engaging content in various formats, including text, graphics, and videos, to captivate your audience. ✓ Search Engine Optimization (SEO): Enhancing your online visibility through strategic SEO techniques. ✓ Email Marketing Campaigns: Designing and executing targeted email campaigns to nurture leads and drive conversions. ✓ Pay-Per-Click (PPC) Advertising Management: Managing PPC campaigns to maximize your ROI and reach your target audience effectively. ✓ Social Media Advertising: Creating and managing ad campaigns across platforms such as Facebook, Instagram, and LinkedIn. ✓ Content Marketing Strategy: Developing comprehensive content marketing plans to boost brand awareness and engagement. ✓ Influencer Outreach and Partnerships: Identifying and collaborating with influencers to amplify your brand's reach and credibility. ✓ Website Optimization: Analyzing and optimizing your website for improved user experience and conversion rates. ✓ Marketing Analytics and Reporting: Monitoring campaign performance and providing insightful analytics to optimize marketing strategies. 📊 Social Media Management: ✓ Profile Setup and Optimization: Establishing and optimizing social media profiles to reflect your brand identity effectively. ✓ Content Scheduling and Publishing: Creating a consistent posting schedule and publishing engaging content to keep your audience engaged. ✓ Community Engagement: Building and nurturing relationships with your audience through meaningful interactions and responses. ✓ Analytics and Performance Tracking: Utilizing analytics tools to track performance metrics and adjust strategies for optimal results. ✓ Ad Campaign Management: Planning, executing, and optimizing social media ad campaigns to reach your target audience. ✓ Social Media Strategy Development: Crafting strategic plans to enhance your social media presence and achieve your business goals. ✓ Audience Growth Strategies: Implementing tactics to expand your social media following and increase engagement. ✓ Social Media Contests and Giveaways: Organizing contests and giveaways to boost brand awareness and engagement. ✓ Reputation Management: Monitoring and managing your brand's online reputation through proactive engagement and crisis management. ✓ Influencer Collaboration Management: Identifying and collaborating with influencers to endorse your brand and amplify your social media reach. By leveraging my expertise and proven track record, I am committed to helping you achieve your business goals efficiently and effectively. Let's collaborate and elevate your brand's online presence together!
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Digital Marketing
    Email Communication
    Project Management
    Amazon Listing
    Amazon FBA
    Amazon Seller Central
    Social Media Content Creation
    WordPress e-Commerce
    Social Media Marketing
    Social Media Management
    Amazon Listing Optimization
    Search Engine Optimization
  • $40 hourly
    Hello, I'm Jo Anne. I am an exceptionally organized administrative professional with outstanding professionalism and work ethic, continuously learning new skills and fostering a positive working environment. I am a seasoned Administrative, Personal, and Executive Assistant to C-level Executives and Business Owners and an experienced Travel and Hospitality Professional. I gained my experiences and skills overseas in multicultural and dynamic working environments. Now, I am a Remote Executive Assistant and Virtual Administrative Assistant who brings a personal touch and care to everything I do. I want to help exceptional citizens of the world grow their businesses and learn from them too. Build meaningful connections. Have the freedom to move around and travel. I specialize in wearing many hats that can make my Executive's life a bit easier. No matter how small the task is or requires learning a new skill, my goal is to take tasks off the Executive's plate so they can focus on much larger company goals. I have a Bachelors's Degree in Tourism, major in Hotel and Restaurant Management. I am currently taking my MBA -with a few more units to take. My rate is flexible. We can discuss your requirements and business needs. My skills: * Office Management * Executive Email Management * Calendar Management * Travel Management * Event Management * Agenda Preparation and Minutes Taking * Project Management * Gate Keeping * PowerPoint Presentations * Correspondence Writing * Managing Teams * Research * Transcription * Customer Service * Hotel Operations * Handling Complaints * Managing Deadlines * Facebook and Instagram Management * Adhoc Tasks * E-commerce Management * Recruitment My values and qualities: * Maintains Confidentiality * Exceptional Work Ethic * Attention to Details * Highly Organized * Loyal * Resilient * Problem Solver * Efficient * Quick Learner * Kind Human Being * Respectful * Positive Thinker Applications and Softwares * Microsoft Office * Google Suite * Trello * Canva * PandaDoc * DocuSign * Designrr * Hootsuite * HubSpot * Slack and Zoom * WordPress, WooCommerce, Shopify, Alibaba, Aliexpress * Unqork * ClickUp * Box * Social Media Applications * Airmeet * Regfox * Event Brite * MailChimp * Basic Squarespace, UX Builder, and Elementor Industry Experience *Hospitality *Nonprofit Organization *Construction and Property Management *Law Firm *Airport Logistics and Solutions *Digital Marketing *Healing Arts *Entertainment *E-commerce *Outsourcing
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    Microsoft PowerPoint
    Project Management
    Team Management
    Calendar Management
    Office Administration
    Travel Planning
    Business Correspondence
    Executive Support
    Personal Administration
  • $10 hourly
    𝐒𝐞𝐞𝐤𝐢𝐧𝐠 𝐚 𝐡𝐢𝐠𝐡𝐥𝐲 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐚𝐧𝐝 𝐚𝐥𝐥-𝐚𝐫𝐨𝐮𝐧𝐝 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐰𝐢𝐭𝐡 𝐞𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐭 𝐬𝐞𝐫𝐯𝐢𝐜𝐞? Right, I'm here! My 10+ Years of Experience will surely help you with your VA needs. Try me now! Here are my services offered 👇 📝𝗚𝗘𝗡𝗘𝗥𝗔𝗟 𝗩𝗜𝗥𝗧𝗨𝗔𝗟 𝗔𝗦𝗦𝗜𝗦𝗧𝗔𝗡𝗧 𝙀𝙭𝙚𝙘𝙪𝙩𝙞𝙫𝙚 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩 | 𝙇𝙚𝙜𝙖𝙡 𝙑𝘼 | 𝘼𝙙𝙢𝙞𝙣 & 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 Assisting C-level executives in their day-to-day activities, such as calendar management, scheduling meetings, arranging travel, managing inboxes, and organizing filing systems. 🛒𝗔𝗠𝗔𝗭𝗢𝗡 𝗩𝗜𝗥𝗧𝗨𝗔𝗟 𝗔𝗦𝗦𝗜𝗦𝗧𝗔𝗡𝗧 𝘼𝙢𝙖𝙯𝙤𝙣 𝙎𝙚𝙡𝙡𝙚𝙧 𝘾𝙚𝙣𝙩𝙧𝙖𝙡 | 𝙑𝙚𝙣𝙙𝙤𝙧 𝘾𝙚𝙣𝙩𝙧𝙖𝙡 | 𝘿𝙖𝙩𝙖 𝙍𝙚𝙥𝙤𝙧𝙩𝙞𝙣𝙜 | 𝙋𝙧𝙤𝙙𝙪𝙘𝙩 𝙍𝙚𝙨𝙚𝙖𝙧𝙘𝙝 Assisting Amazon Sellers in effectively managing their Amazon Seller Central accounts and product pages to help them achieve their business objectives and maximize profits. 📈 𝐀𝐌𝐀𝐙𝐎𝐍 𝐏𝐏𝐂 𝐈𝐍𝐓𝐄𝐑𝐍 𝘼𝙢𝙖𝙯𝙤𝙣 𝙎𝙚𝙡𝙡𝙚𝙧 𝘾𝙚𝙣𝙩𝙧𝙖𝙡 | 𝘾𝙖𝙢𝙥𝙖𝙞𝙜𝙣 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Assisting Amazon FBA Sellers in launching or expanding their businesses by employing strategic advertising methods to achieve lower ACoS (Advertising Cost of Sales) and increase sales 𝗧𝗢𝗢𝗟𝗦: Amazon Seller Central | Vendor Central | G-Suite | Microsoft Word, Microsoft Excel, Helium10 | Jungle Scout | Google Trend | Netsuite | PracticePanther | Canva 𝗣𝗟𝗔𝗧𝗙𝗢𝗥𝗠: Instagram | Facebook | YouTube | LinkedIn | Twitter 𝗧𝗔𝗦𝗞 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧 𝗔𝗣𝗣: Slack | Notion | Ironclad | Trello
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Product Research
    Product Sourcing
    Amazon
    Data Management
    Product Design
    Order Processing
    Amazon Listing Optimization
    Order Fulfillment
    Amazon FBA
    Amazon Seller Central
    Data Entry
    Microsoft Excel
  • $20 hourly
    Hello! I'm Rasec, a dynamic Amazon Assistant and Human Resource Specialist, currently expanding my expertise into Data Analysis. With years of dedicated service in e-commerce and human resources, I have honed my skills in managing complex tasks and fostering positive work environments. Now, I'm diving into the realm of data analysis to bring a more data-driven approach to my work. My Professional Journey Snapshot: 💠 Amazon Assistant: Providing comprehensive support in managing Amazon store operations, including product listings, customer service, and inventory management. 💠 Human Resources Specialist: With years in HR, I excel in employee relations, recruitment, and implementing HR policies, contributing to a thriving workplace culture. 💠 Data Analysis Trainee: Currently pursuing training in data analysis, learning to interpret and leverage data for strategic decision-making and efficiency enhancement. Areas of Expertise: 💻 Amazon Services: Adept at navigating the nuances of Amazon's platform, ensuring smooth operation and customer satisfaction. 👥 Human Resources: Experienced in handling a variety of HR tasks, from recruitment to employee engagement and compliance with labor laws. 📊 Data Analysis Training: Gaining proficiency in data analytics tools and methods, aiming to integrate data insights into business strategies. 📧 Marketing Support: Knowledgeable in supporting marketing initiatives, including email marketing and social media advertising. 👩‍💻 Customer Support: Skilled in offering exceptional customer service through various channels like email, chat, and help desks. 🔍 Product Sourcing & Inventory Management: Efficient in sourcing products and managing inventory to ensure seamless business operations. 🎓 Continuous Learning: Eager to learn and grow, especially in the field of data analysis, to bring added value to my role. ⚙️ Tools & Platforms: Familiar with platforms like Helium 10, Gorilla ROI, Merchat Spring, Asana, Zendesk, and Klavio, and actively learning data analytics tools. In Summation: Whether you need robust support in Amazon store management, human resource expertise, or insights from emerging data analysis skills, I am here to help your business soar. Let's collaborate to achieve your business goals!
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Marketing Management
    Video Editing & Production
    Real Estate Video
    Real Estate Marketing
    Real Estate Project Management Software
    Real Estate Listing
    Customer Support
    Inventory Management
    Project Management
    Sales & Marketing
    Amazon FBA
    Shopify
    Virtual Assistance
  • $20 hourly
    Hi there! Welcome to my Upwork Profile! 👋 Let me help you. I have over seven years of expertise working in Business Development, Sales, Marketing, and Virtual Assistance in variety of industries including Staffing & Recruitment, Human Resources, Marketing & Advertising, Business Consultancy, Coaching, and, Edutech, to name a few. There is no limitation in what industry your business belongs to or what your company is focusing on as I can help you and deliver the results you need. Here are the list of services I can offer and support you with: 👩‍💻 Virtual, Executive, and Admin Assistance ✔ Social Media Management (Facebook, LinkedIn, Instagram, TikTok, and YouTube) ✔ Community Engagement ✔ Outreach ✔ Appointment Setting ✔ LinkedIn Sales Prospecting and Marketing ✔ Lead Generation ✔ Data Mining ✔ Administrative Support ✔ Data Entry and Data Analysis ✔ Creating Social Media Calendar ✔ Content Creation ✔ Email and Calendar Management ✔ Research ✔ Podcast Posting, Outreach, and Support ✔ Finding useful information to help your company/business. 💻 Apps, tools, and softwares that I can use and manage: ✔ Facebook, LinkedIn, Instagram, TikTok, YouTube, Pinterest, Twitter ✔ Meta Business Suite ✔ LinkedIn Sales Navigator ✔ MS Office: Word, Outlook, Excel, PowerPoint ✔ Google Suite ✔ Wordpress, Canva, Simplecast, Podbean, ✔ Zoom, Vimeo, MS Teams, LivePigeon, StreamYard ✔ Monday, Trello, Slack, Asana, HubSpot, Mailerlite ✔ Social Pilot, Later, Calendly, Acuity, Oncehub, Buffer ✔ Grammarly, RackSpace, Linktree, QuillBot AI, ChatGPT ✔ GroupTrack CRM, Group Leads ✔ LastPass Password Manager ✔ Rephonic, PodMatch, PodSeeker, Airtable, Stacker, Noloco ✔ And I'm also open to using and learning other tools and platforms as needed. In addition to my talents and expertise, I ensure that I provide quality service, results, professionalism, and confidentiality. I can operate both independently and collaboratively. I enjoy being organized and pay close attention to details. When I am not on the job, I love watching films and series, reading non-fiction and self-help books, practicing street photography, trying new cafes and restaurants around town. I know I would be a valuable asset to your team. You would be gaining someone who is very savvy and has strong virtual assistance and marketing record. I am very eager to learn more about how you or your business can benefit from my contribution. I can work full-time or part-time depending on your needs. Let me know how I can help you! I look forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Content Creation
    Email Support
    Virtual Assistance
    Social Media Marketing
    Business Development
    Client Management
    LinkedIn
    Social Media Management
    Resume Writing
    Sales & Marketing
    Data Entry
    Lead Generation
  • $30 hourly
    I am trilingual and master the English, Dutch and French language. I am a dedicated, flexible and hard working freelancer. With 15+ years of experience as a community/account manager, office manager and translator, your project is in good hands with me. My extensive knowledge of social media, commercial spirit and administrative skills make sure I can offer a wide range of services. I am most effective when I can contribute creative ideas, solve problems, and remain apprised of the latest practices and technologies within my field. Some of the programs I work with are Word, Excel, PowerPoint, Prezi, Photoshop, Indesign, Illustrator, WordPress, MailChimp, Slack, Trello, Hubspot, GoHighLevel, Klaviyo, Atlassian, Gorgias.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Customer Support
    Blog Commenting
    Writing
    Data Entry
    French
    English
    Dutch
    Translation
    Proofreading
  • $15 hourly
    I have 18 years of experience in the BPO industry and Remote. Handled various programs including Sales, Customer Service, Technical Support and Outbound campaigns. 12 years experience in Team Handling in Corporate and Remote.Earned leadership status by setting inspirational goals and setting examples.Superb organizational, motivational, management and time management skills. DIALER & CRM USED; Quick Books Hubspot, Talk Desk Mojo, Xencall, Callshaper, Vulcan7, Kixie, Ring Central, GoHighLevel, NICE and SalesForce, Pipedrive, SAGE CRM and Call Tool. As a Team Lead, I do Performance and Motivational Coaching. Performance Improvement Plan ( PIP) I can work following any time zone. I can deliver less than 40 hours a week. I am also available during weekends. Experienced in HR position responsible for identifying qualified agents, conducting interviews one-on-one and over the phone as well. Admin tasks like preparing contracts and job offers. Sales experience on Solar Panel. Combination of sales and Customer Service experience on hard-selling VOIP products. Sales experience in student loan consolidation. Experienced as Quality Analyst for TSR/CSR account before becoming a Team Lead. REMOTE: : April 2016 – Present. Total of 7 years in Admin Tasks, Sales, Cold Calling and appointment setting experience. 2 years and 9 months Operations Supervisor for Sales Program Medicare Advantage. 2 years experience as Sales Team Leader for Cold Calling, Lead Generation and Appointment Setting projects based in New York. The role includes intensive 1 on 1 Coaching, Performance Review and Close live monitoring. Experienced VA, Real Estate Australian and US-based client. Responsible for preparing contracts, uploading and downloading files requested, and answering and checking client emails. Receiving calls- inbound. Appointment setting. Total of 8 years of Remote Sales Experienced in B2B, Lead Gen campaigns, Cold Calling appointment setting for Security Services in Australia, SOLAR Panel Insurances and Credit Repair. – B2B and B2C
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Cold Calling
    Online Chat Support
    Customer Service
    Email Communication
    Scheduling
    Cross Functional Team Leadership
    Lead Generation
    Data Entry
    Appointment Setting
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How to Hire an Administrative Assistant

To boost efficiency and organization, many companies hire Administrative Assistants. They add to the smooth running of a business. But sometimes, finding the right one can be challenging. Upwork gives you access to a large talent pool from which you can browse, interview, and hire the right administrative assistant. Writing a well-thought-out administrative assistant job description can help set the stage for your new administrative assistant by giving them clear guidelines and an idea of their day-to-day responsibilities.

What Is An Administrative Assistant?

An administrative assistant is a cost-effective, efficient way to get the on-demand help you need. Whether during busier times of the year when you need extra help or for a few hours a day to tackle weekly upkeep, an administrative assistant can offer anyone from startups to larger organizations incredible ROI. Here, we’ll review just some of what a jack-of-all-trades admin can do for you, then give you a quick framework for writing up a great job description that will grab the attention of the best freelance admins.

An administrative assistant specializes in stepping in and taking on various tasks so individuals and teams can focus on their jobs, not the hours’ worth of peripheral, but very necessary, tasks associated with their work. 

Cost Of Hiring An Administrative Assistant

The first step to determining the cost of hiring an Administrative Assistant will be to define your needs. Rates can vary due to many factors, including expertise and experience, location, and market conditions.

Rates typically charged by Administrative Assistants on Upwork are:

Beginner: $10 per hour

Intermediate: $20+ per hour

Administrative Assistant Solutions for Businesses

Many individuals, teams, or businesses across nearly every industry (legal, medical, educational, startups, sales—you name it) hire administrative assistants to handle things like:

  • Managed calendar for individuals or teams, coordinating meetings, appointments, calls, conferences, etc.
  • Inbox assistance, reading, prioritizing, and responding to emails
  • General CRM administration support
  • Data entry and maintaining electronic filing systems
  • Marketing support (e.g., posting to social media, scheduling posts, or responding to reviews or inquiries)
  • Bookkeeping
  • Help setting up and managing business or marketing automation
  • Industry-specific work (whether unique to your business or field, be it medical, legal, government, etc.)

How do you hire an  Administrative Assistant?

You can source an Administrative Assistant on Upwork by following these three steps:

  1. Write a project description. You’ll want to determine the scope of work and the skills and requirements you seek in an Administrative Assistant. 
  2. Post it on Upwork. Once you’ve written a project description, simply post it to Upwork. Follow the prompts to help you input the information you collected to scope out your project. 
  3. Shortlist and interview Administrative Assistant. Once the proposals start coming in, create a shortlist of the professionals you want to interview. 

Administrative Assistant FAQ

How do you write an Administrative Assistant job post?

Your job post is your chance to describe your project scope, budget, and talent needs. Although you don’t need a full job description as you would when hiring an employee, aim to provide enough detail for a contractor to know if they’re the right fit for the project. 

Job post title

Create a simple title that describes what you’re looking for. The idea is to target the keywords your ideal candidate will likely type into a job search bar to find your project. Here are some sample Administrative Assistant job post titles:

  • Executive Administrative Assistant needed for corporate office
  • Our law firm is looking to hire an Administrative Assistant with legal knowledge

Project description

An effective Administrative Assistant job post should include:

  • Scope of work: List all the deliverables you’ll need from document creation to receipt record keeping
  • Project length: Your job post should indicate whether this is a smaller or larger project.
  • Background: If you prefer experience with certain industries, mention this here.
  • Budget: Set a budget and note your preference for hourly rates vs. fixed-price contracts. 

Administrative Assistant Responsibilities

Here are some sample Administrative Assistant responsibilities you may want to include in your job post:

  • Manage and coordinate schedules for executives and team members
  • Organize and preserve paper and electronic files for efficient retrieval 
  • Order and maintain office supplies

Administrative Assistant Requirements and Qualifications

Here are some sample Administrative Assistant requirements and qualifications you may want to include in your job post:

  • Strong skills in Microsoft Office Suite
  • Strong organizational and time management skills
  • Must be trustworthy with sensitive data and information

Ready to free up space for more important tasks? Hire an Administrative Assistant on Upwork today!

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