Appointment Setting
What is an appointment setter?
An appointment setter works directly with a company’s sales team by scheduling times in which customers are able to communicate with a salesperson about products, warranties, and other relevant concerns.
How do you hire an appointment setter?
You can source an appointment setter talent on Upwork by following these three steps:
- Write a project description. You’ll want to determine your scope of work and the skills and requirements you are looking for in an appointment setter.
- Post it on Upwork. Once you’ve written a project description, post it to Upwork. Simply follow the prompts to help you input the information you collected to scope out your project.
- Shortlist and interview an appointment setter. Once the proposals start coming in, create a shortlist of the professionals you want to interview.
Of these three steps, your project description is where you will determine your scope of work and the specific type of an appointment setter you need to complete your project.
How much does it cost to hire an appointment setter?
Rates can vary due to many factors, including expertise and experience, location, and market conditions.
- An experienced appointment setter may command higher fees but also work faster, have more-specialized areas of expertise, and deliver higher-quality work.
- A contractor who is still in the process of building a client base may price their appointment setting services more competitively.
Rates typically charged by appointment setters on Upwork are:
- Beginner: $8per hour
- Intermediate: $14 per hour
- Advanced: $45 per hour
Which one is right for you will depend on the specifics of your project.
How do you write an appointment setter job post?
Your job post is your chance to describe your project scope, budget, and talent needs. Although you don’t need a full job description as you would when hiring an employee, aim to provide enough detail for a contractor to know if they’re the right fit for the project.
Job post title
Create a simple title that describes exactly what you’re looking for. The idea is to target the keywords that your ideal candidate is likely to type into a job search bar to find your project. Here are some sample an appointment setter job post titles:
- Appointment setter needed to schedule calls for our sales staff
- Freelance appointment setter needed to take calls prospective customers
- Need three appointment setters for growing business
Project description
An effective an appointment setter job post should include:
- Scope of work: From having great communication skills to displaying an engaging personality, list all the deliverables you’ll need.
- Project length: Your job post should indicate whether this is a smaller or larger project.
- Background: If you prefer experience with certain industries, products, or communication styles, mention this here.
- Budget: Set a budget and note your preference for hourly rates vs. fixed-price contracts.
Appointment setter job responsibilities
Here are some examples of an appointment setter job responsibilities:
- Follow elevator pitch about our products when speaking to potential customers
- Regularly respond to prospect objections with additional information
- Support the sales team by sharing appointment schedules
Appointment setter job requirements and qualifications
Be sure to include any requirements and qualifications you’re looking for in an appointment setter. Here are some examples:
- Three years experience telemarketing experience
- Ability to communicate in a manner that puts potential customers at ease
- Administrative experience in Fortune 1000 company or equivalent