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Clients rate Call Center Agents
Rating is 4.6 out of 5.
4.6/5
based on 13,845 client reviews
  • $10 hourly

    • 4.9/5
    • (4 jobs)
    Hello ladies and gents, Been looking for the right VA for you? Dont overworked I can help you with anything. Do you have an online business with customers asking for inquiries and assistance? Or a real estate owner or investor who sends thousand of emails or SMS and you need someone to deal with them to identify if that is a potential lead or not? Do you want to lessen your workloads? Are you tired of doing the same repetitive and tedious one when you still have more important things to do like go to meetings, doctor's appointments, dates, or family gathering? It stops you from doing that because you need to meet the deadline. Well duh... you came to the right place!!! Be at peace, focus what's more important, and I'll lift the workload from you. I can do Administrative Tasks for you such as Data Entry, Typing, Copying and Paste, Online, and Product Research. In addition, Ive been in chat and email support for more than 4 years now. I will be the one to handle your customer with care and with white-glove service. You focus on running the business and Ill do my way to gain exceptional customer satisfaction. :)
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Customer Support
    File Maintenance
    Technical Support
    Transaction Data Entry
    Google Workspace
    Legal Transcription
    General Transcription
    Data Entry
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    Need an E X P E R I E N C E D Customer Service Agent / Virtual Assistant for the long haul? 👩‍💼💰 Cost-Effective & Tech-Savvy ⚡💻 High Speed Internet & Equipment 🕓🔐 Time Zone & Data Security You can rely on me with these things: ✅ Excellent Customer Service ✅ Appointment Setting ✅ Cold Calling ✅ Chat and Email Support ✅ Inbound and Outbound Calling ✅ Data Entry ✅ Team Management Here is what clients book me for 👇👇👇👇👇 🔥 Jill-of-all-trades - - - providing support whenever it’s needed most • Clients let me handle a wide array of tasks, including, but not limited to, managing emails, scheduling appointments, handling data entry, managing social media accounts, customer service, and creating presentation. 🔥 Customer Service Super Star! • My goal is always to put a smile on your customer’s face and I’ll move mountains to make that happen😉 🔥 Flawless Data Entry • My greatest strength is the attention to detail. My ability to work in a fast-paced environment while maintaining accuracy of my work. When working with me, expect: 🔥 Always Available • 100% Customer Satisfaction • Flexible schedule (up to 40 hours per week, 5 days a week) to accommodate any time zone. Let's connect via call or chat to discuss how I can contribute to the success of your business. Reach out today, and together, let's achieve success!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Email Communication
    Canva
    Google Docs
    Microsoft Excel
    Professional Tone
    Virtual Assistance
    Communication Skills
    Customer Service
    Online Chat Support
    Phone Communication
    Cold Calling
    Administrative Support
    Data Entry
    Email Support
    English
  • $15 hourly

    • 4.7/5
    • (24 jobs)
    I am an experienced customer support personnel with four years of active experience as an agent in a call center. I have experience in email handling, inbound and outbound calls. I have experience using Microsoft excel, Ms outlook, Google docs, Google drive and Google calender. My recent experience has been in using asana and podio for task management. I have a friendly aura and I handle tasks assigned to me with enthusiasm. I do respect given timelines, communicate effectively with clients and deliver final documents that meet the needs of my clients aptly. Make me your go-to-guy for all your customer service and virtual assistant needs.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Podio
    Shopify
    Customer Service
    Google Docs
    Quality Control
    Slack
    Asana
    Phone Communication
    Phone Support
    Order Processing
    Zendesk
  • $22 hourly

    • 4.0/5
    • (3 jobs)
    I am a dedicated and experienced professional with a proven track record in customer support and virtual assistance. As a seasoned customer support expert, I take pride in delivering exceptional service and ensuring client satisfaction. My expertise spans various facets of customer support, including proficiency in E-commerce support, particularly within the Shopify platform, and adeptness in handling customer inquiries through diverse channels such as phone, chat, and email. In addition to my customer support skills, I am well-versed in providing virtual assistance, specializing in administrative support, project management, and legal admin support. Colleagues and friends often commend me for my cheerful demeanor, resilience, and ability to maintain a positive attitude in challenging situations. Currently, I am working as a Legal Intake Specialist for a family law firm based in the US, but I am also exploring opportunities that allow me to leverage my skills and contribute to the success of businesses while working remotely. My skills as an E-commerce Shopify Virtual Assistant: • Product Listing • Product research • Order processing • Handling refunds • Invoicing • Shipping • Dropshipping • Domains (setup) • Graphics (sales banner, image editing, logo design) Apps I use as an admin/customer service support: • Canva (editing images, creating logos or banners) • ClickUp • ActiveCampaign • Excel • Powerpoint • Google Docs • Google Sheet • FreshDesk • Zendesk • HelpScout • FreshCaller • Basecamp
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Data Scraping
    Executive Support
    Dropshipping
    Shopify
    Online Chat Support
    Phone Communication
    Email Support
    Data Entry
    Customer Satisfaction
    Canva
    Administrative Support
    Customer Service
    Email Communication
    Customer Support
  • $10 hourly

    • 4.2/5
    • (6 jobs)
    Email/Phone Support | Shopify Amazon VA | Customer Service PRO | Administrative Support | Data Entry | Shipment Manager - Consistent Upwork TOP RATED Freelancer with 100% Job Success Score - Highly trained in a world-class customer handling; BPO - 10 years experience in Customer Service, Data Entry, and Admin tasks - I specialize in Customer Service & Satisfaction. - 3 years in eCommerce and email & phone support for dropshipping stores with over 9,000 tracked Upwork hours - Experience in social media management - Digital Business Management I know my obligations and responsibilities when it comes to the job/tasks that I am assigned. I work with passion, and I work with a heart. I can guarantee that I will maximize my capabilities to help you reach your goals. I enjoy taking one extra step beyond what’s expected. I am tech-savvy and can easily navigate and learn any software or tool. An eager learner, a conscientious worker, and a thoughtful, supportive human ;) Technology Stack: -Shopify -Amazon -Zendesk -Reamaze -Helpscout -Gorgias -Slack -Etsy -ClickFunnels -AliExpress -Shipstation -Calendly -Microsoft office -Quickbooks -Nobeeh -Dialpad I am confident in handling stressful situations and projects based on my experiences as I am reliable, prompt, and a quick learner. Pull me to work now, and I am so much ready. Send me tasks directly, and I'm ready to go!! I have prepared myself for this. I have set my mind for the opportunity TO WORK with you and focused on the job first! Let’s work together for our success! :)
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Medical Records
    Data Logistics
    Customer Service
    Phone Communication
    Customer Satisfaction
    Administrative Support
    Order Tracking
    Email Communication
    Social Media Management
    Order Processing
    Email Support
    Online Chat Support
  • $15 hourly

    • 5.0/5
    • (13 jobs)
    - Extensive experience and knowledge in Credit Repair. - with advanced knowledge in Credit Repair: Analysis & Processing Disputes (CFPB, FTC, Metro 2, Consumer Law) - experienced in Personal and Business Funding - Proficient in Customer Service, Sales, and Marketing both from the entry-level and supervisory positions. - with experience in drop-shipping & product listing. - with excellent Administrative Skills: Email, Chat, Appointment Setting, Problem Solving, Research & Development - Types 90wpm speed with 100% accuracy - Committed to success with high standards of efficiency. - Self-motivated, with great Organizational Skills, Detail-Oriented & Results driven. Knowledgeable in the following software: - Credit Repair Cloud; Disputes Manager; Prodigy; Creditfixxr; Dispute Fox - Less Annoying CRM, Vcita, Pipeline - Acuity, Calendly - MS Office and Google I am always excited to try and learn new things that would help expand my knowledge and skills in different fields and I can't wait to work with you!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Microsoft Excel
    Lead Generation
    Phone Communication
    Sales
    File Management
    Credit Repair
    Customer Service
    Email Communication
    Customer Relationship Management
    Phone Support
  • $17 hourly

    • 5.0/5
    • (9 jobs)
    Hi there¡ If you are looking for high customer service satisfaction you have come to the right person; with seven years of excellent customer service level, I started this great experience with telecommunication company in my country named Claro, I dealt with customers face to face solving difficult customer service troubles providing support service to the internet, home phone and mobile service, I stayed there for almost two years. After this big experience, I got my first job in a call center providing customer service, support to people who received government assistance where I also performed as a quality assurance representative. I had the opportunity to work for the finance ministry of my country, verifying the accounting books, making audits and tax revisions. The last experience I got was in Marketo Inc where I performed as a collector Analyst I worked there for 2 years, making and receiving calls and emails, checking agreements, and also handling different systems such as Salesforce, intact, smart sheet. I worked under pressure getting the ability to reduce in a 60% a portfolio with more than 90 days past due. And all this large experience has given to me, an advanced English proficiency and high sense of responsibility, being also a person who follow instructions and demonstrate the ability to be multitasking. I am a highly self-motivated and determined person, as well as with a perceptive and intuitive sense.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Stripe
    Slack
    Supervision
    Customer Service
    Intercom
    Phone Communication
    Zendesk
    Freshdesk
    Email Support
  • $15 hourly

    • 5.0/5
    • (3 jobs)
    I'm a seasoned freelancer with a diverse skillset honed over 9 years in the BPO industry and freelance world. From scheduling appointments for growing businesses to managing the intricacies of a private island, I thrive on tackling new challenges and delivering results. Here's how I can add value to your project: - Appointment Setting: A master at filling calendars for businesses in sectors like home improvement, healthcare, and fitness. - Logistics & Admin: Streamline your operations with my expertise in logistics and administrative tasks, honed while managing a Medicare-affiliated home service company. - Property Management: From the sun-drenched shores of a private island to the intricacies of software onboarding, I excel at managing projects and properties with efficiency and care. - Social Media Management: Engage your audience and build your brand with my social media marketing skills, proven across local and international businesses. More than just skills, I bring: - Adaptability: I thrive in new environments and quickly grasp complex information. - Proactive Problem-Solving: Anticipate challenges and find creative solutions to keep your project moving forward. - Excellent Communication: Convey information and maintain smooth working relationships. - Dedication and Integrity: I commit fully to every project and prioritize your success. Ready to tackle your next challenge? Let's connect and discuss how my diverse experience and skillset can elevate your project.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Google Sheets
    Salesforce CRM
    Microsoft Excel
    Phone Communication
    Zoho CRM
    Zendesk
  • $30 hourly

    • 4.8/5
    • (25 jobs)
    I'm a top notch business development professional with a proven strength in sales persuasion and customer relationship building.I'm an administrative PRO! From data entry, creating spreadsheets, working CRM’s, organizing files etc. I possess strong marketing skills across interpersonal, as well as digital platforms by nature. All of which encompasses my untouchable customer service expertise.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Organizational Development
    Administrative Support
    QuickBooks Online
    Scheduling
    Google Workspace
    Customer Service
    Task Coordination
    Lead Generation
    Phone Communication
    Content Writing
    Email Communication
    CRM Software
    Google Docs
    Data Entry
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    I am a young professional with a passion for my work, a great sense of organization and a great ability to react. I can easily adapt to different environments and I am determined to achieve my goals. I wish to get involved in a new project in your organization. I have more than 7 years of experience in the field of telemarketing sales, telemarketing, customer service, management of social networks and medical telesecretary. I am persuasive, motivated and a good listener.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Shopify Marketing
    Shopify Dropshipping
    Customer Support Plugin
    Cold Email
    Cold Call
    Phone Communication
    Communication Etiquette
    Customer Support
    Customer Service
    Zendesk
    Order Tracking
    Email Communication
    Phone Support
    Email Support
    French
  • $15 hourly

    • 5.0/5
    • (7 jobs)
    Hi there! I'm Charmain, but everyone usually calls me Cha! I am a detail-oriented and organized person. I specialize in data entry, virtual assistance, quality assurance, customer service (15+ years collectively in automobile, directory assistance and remote work) and email management! In my previous job experiences, I have performed assignments with high degree of skill and professionalism. My current objective is to obtain a position that will fully utilize my skills and offer an opportunity for continued professional growth. I have experience in monitoring and proposing measures to correct or improve a company's processes in order to meet the highest quality standards. Preparing and implementing quality assurance policies and procedures. Identifying and resolving workflow and production issues. Documenting quality assurance activities and creating audit reports. I am proficient in Google Sheets + Excel and various social media platforms. I have experience with Zendesk, ZohoMail, Salesforce, Slack, Asana and more! I look forward to hearing from you. I hope to learn more about your company, its goals and plans and how I may be able to contribute to its continued success. Cheers! Cha
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Slack
    CRM Software
    Zendesk
    Basecamp
    Online Chat Support
    Salesforce
    Booking Management System
    Scheduling
    Phone Communication
    Data Entry
    Task Coordination
    Google Workspace
  • $20 hourly

    • 5.0/5
    • (27 jobs)
    My 10 years' experience in customer service has taught me the value of professionalism, empathy and premium customer care. This knowledge is essential to bring about delight and total customer satisfaction each time, all the time.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Scheduling
    Communications
    Sales Funnel
    Zoho Desk
    Phone Communication
    Email Communication
    Customer Service
    Email Support
    Zoho CRM
    English
    Zendesk
  • $20 hourly

    • 4.3/5
    • (12 jobs)
    Hardworking, efficient, and dependable are some of the words that describe my professional capabilities. With over 15 years of managerial experience in the service industry, I have a gamut of knowledge, skills, and abilities to do the best with every challenge. I commit myself to effectively completing every job just right.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Sales
    Social Media Marketing
    Employee Onboarding
    Document Review
    Following Procedures
    Project Scheduling
    Administrative Support
    Online Research
    Customer Support
    Phone Communication
    Customer Service
    Data Entry
    Email Communication
    Phone Support
    Online Chat Support
  • $35 hourly

    • 4.9/5
    • (12 jobs)
    Thank you very much for visiting my profile. Born in Canada, I have lived and worked in three countries; U.S., N.Z. and Canada. Formally sales trained, I am a career sales professional and President's Club sales award winner with a history of B2B sales target over-achievement, including channel and partnership development. Throughout my career I have been responsible for the entire sales cycle, from prospect generation to closing. I've marketed software, hardware, cyber security and professional services and represented organizations such as Telus, GE Capital IT Solutions, Xerox and Sprint Corp. as well as start-ups. I am interested in marketing any and all professional products and/or services. Thank you for your consideration.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Writing
    List Building
    Cold Calling
    Sales Strategy
    Salesforce
    Business Development
    Outbound Sales
    Contract Negotiation
    Market Research
    Relationship Management
    Partnership Development
    HubSpot
    Business Planning & Strategy
    Lead Generation
    Sales
  • $10 hourly

    • 5.0/5
    • (19 jobs)
    As a trained marketer, project manager, and public speaker, I am equipped with top-notch communication and project management skills. My experience in Recruitment and Marketing enables me to deliver tasks not just of the best quality but also with creativity. My exposure to different industries helps me quickly adapt to challenges and responsibilities. I pay attention to learning, and I am efficient once immersed in the processes. As I work with you, I offer to take on those tasks that you, as an entrepreneur, don’t have the time to do. Areas of specialty: ✔️Project Management ✔️Executive Assistance ✔️Events Management ✔️Public Speaking and Engagement ✔️Digital Publishing ✔️Sourcing ✔️Training Other skills: ✔️Content Writing ✔️Documentation ✔️Data Entry ✔️Logo Designing ✔️Poster Designing ✔️Basic Photo Editing I have confidence in the work I do and always make sure that the job is complete in the shortest time possible. I am always open to new learning and happy to help in all the ways I can.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    English
    Event Management
    Phone Communication
    Marketing Plugin
    Task Coordination
    Executive Support
    Project Management
    Email Support
    Email Communication
    Communications
  • $35 hourly

    • 4.9/5
    • (19 jobs)
    Hi there! If you're looking for an experienced and serious professional you're in the right place. • Brazilian Portuguese native. • Fluent in English. • Advanced in Spanish. • International Relations degree. • Technical course in HTML, PHP/ MySql. • More than 10 years of experience working as an international trader. • 5 years of experience as a Project Manager. Previous Jobs: • SaaS Sales Executive - Calling to leads (hot/warm/cold) and developing all sales cycle. Presenting demos and making sure to establish the next step till reach the sales goal. Daily CRM update tracking record of all qualified leads in the system. • Customer Support - Always searching to provide the best experience for customers with a top quality service. Responding to tickets, emails, live chats, and phone calls. Always in a good mood, I know how to make a client happy! • Sales Manager - dealing with incoming leads (warm and cold leads), sending quotes, closing sales, maintaining client relations, managing CRM's (Zoho, InfusionSoft, Service Zone, HubSpot) and working together with the international support team. • Business Manager - Organizing administrative tasks, managing all the digital marketing campaigns (Facebook, Instagram, and AdWords), searching for warm leads, calling for clients and suppliers. Some of my skills: • Excellent phone skills (English, Portuguese and Spanish), • Honesty above all. • Very confident (never stop dreaming :P) • Action-oriented. • A fast learner (this one I'm quite good) • Ability to work without supervision ( easy peasy, I'm very organized and responsible) My language pairs are: Portuguese - English Spanish - Portuguese Feel free to contact me anytime! Cheers!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Phone Communication
    Sales
    Customer Experience
    Customer Support
    Administrative Support
    Email Communication
    Sales Leadership
    Phone Support
    Sales Development
  • $25 hourly

    • 4.7/5
    • (48 jobs)
    TOP RATED PLUS!!! Odesk's Top 1% Successful Freelancer and a member of Upwork Premium Programs. In the Customer Service industry since 2004. Proficient in US credit from working for one of the major credit bureaus and credit repair consulting companies focusing on credit repair and securing personal and business credit alike. Very experienced in dropshipping and e-commerce using order processing and inventory systems like Unleashed, Neto, Xero, e-Bay, Stripe, Infusionsoft, etc. Has used Worpress and Magento as the backend tool to manage and maintain an e-commerce store. Completes administrative tasks including but not limited to handling and managing a team, report generation, quality assurance, and team assessments. Works efficiently and timely regardless of pressure. Goes the extra mile in getting tasks done. Very good in Google Sheets and Excel. Maintains a 100MBPS internet speed - wired FIBR connection. Using a Macbook exclusively for work.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Manufacturing
    WooCommerce
    Project Management
    Adobe InDesign
    Adobe Photoshop
    Adobe Illustrator
    Adobe Acrobat
    Shopify
    Google Docs
    Xero
    Customer Service
    Credit Repair
    Inventory Management
    Phone Communication
    Sales
  • $25 hourly

    • 4.8/5
    • (9 jobs)
    With a strong background in freight brokerage and supply chain management and a proven track record of optimizing processes, reducing transportaion costs, and enhancing efficiency, I am confident I can contribute effectively to your team. Throughout my career, I have demonstrated a keen understanding of supply chain dynamics and a commitment to delivering results. In my previous role, I spearheaded initiatives that streamlined procurement processes, resulting in a 15% reduction in purchasing costs within the first year, and implemented inventory management strategies that improved inventory turnover by 20%, minimizing excess stock and reducing freight costs. Furthermore, I possess excellent analytical and problem-solving skills, allowing me to identify inefficiencies and develop innovative solutions. Whether it's optimizing transportation routes to reduce lead times or negotiating favorable contracts with suppliers to achieve cost savings, I am adept at driving continuous improvement initiatives that yield tangible results.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Third-Party Logistics
    Account Management
    Phone Communication
    Inventory Management
    Online Chat Support
    Ecommerce Platform
    Amazon FBA
    Shipping & Order Fulfillment Software
    Technical Support
    Product Marketing
    Virtual Assistance
    Supply Chain & Logistics
    Problem Solving
    Data Entry
    Email Marketing Strategy
  • $10 hourly

    • 5.0/5
    • (8 jobs)
    I have worked for over 7 years in the BPO industry and recently in the Freelancing world. Thus, had extensive experience in the field of Customer Service, Sales, Administrative and Supervisory roles. This said I have harnessed most of my key skills which I thought is a perfect fit to your likings, such as ✓ Impeccable Customer Service skills ✓ Excellent verbal and written communication skills ✓ Problem-solving skills ✓ Remarkable attention to detail ✓ and Familiarity with MS and Google Tools and other programs of the like. Do we sound like a good fit so far? Let's talk about how we can best work together. Cheers to your success, Mac Hammer V.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Technical Support
    Sales Strategy
    Lead Generation
    Data Entry
    Customer Service
    Task Coordination
    Customer Support Plugin
    Phone Communication
    Complaint Management
  • $20 hourly

    • 4.2/5
    • (23 jobs)
    I am a graduate of Bachelor of Science in Business Administration major in Financial Management. My studies have included courses in computer science, business administration, speech communications and business writing. I am very flexible and I am confident that I can perform any job that fits my qualifications and skills effectively. I am motivated and skilled with outstanding customer relationship skills. I can speak English, Tagalog and Cebuano. Technologically updated with computer Microsoft applications like Microsoft Word, Microsoft Excel and Microsoft Powerpoint. I can type 50-60 words per minute. I worked a a Customer Service Representative at Qualfon Philippines for 5 years and 6 months and had undergone call center training. I am a Civil Service Professional exam passer.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Virtual Assistance
    Phone Communication
    Microsoft Excel
    Administrative Support
    Data Entry
    Customer Service
    Email Communication
    Customer Support
    Xero
    Medical Billing & Coding
    Online Chat Support
    Phone Support
  • $20 hourly

    • 5.0/5
    • (11 jobs)
    I have been virtually helping global businesses since 2009 by providing Admin, technical, and customer service support. With these experiences, I have strengthened the following skills: - customer service B2B or B2C (I love providing support to people) - technical support (I took BS in Computer Science) - excellent English communication skills (C1 CEFR level; 135 DET score) - store management (I managed eBay, Amazon, Zulily, Shopify, Tundra, Faire for a UK-based retail store as well as a NY-based toy store) - project / team management (I managed a team of people to provide overall store management) - software testing and documentation - data entry and database updates - research (I have extensive research background backed by 3 years of BS in Biology) - order tracking (ShipStation) - managing receivables and light Accounting via Quickbooks, WaveApps - documents management, cloud storage and technologies related to it - transcribing calls, podcasts and the like Being flexible, reliable and dependable, I can do any task as assigned. I have strong attention to detail and I love working on new challenges and managing resources to reach goals. I can also pick up any tech tools fast with my Computer Science background and IT management experience. Feel free to reach out to discuss any questions you may have.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Project Management
    Communications
    Administrative Support
    Phone Communication
    Management Skills
    Quality of Service
    Customer Service
    Quality Control
    Bookkeeping
    Technical Support
    File Maintenance
    Accounting Basics
    English
  • $10 hourly

    • 4.6/5
    • (38 jobs)
    Integrity is just one of the biggest factors needed to keep a long-term project and sustain good evaluation. That is exactly how I do things all the time. Skills can be taught but not the attitude as they say. I was a billing and sales representative from a call center two years ago. I were able to stay in the same company at the same account for one year and three months. Before this, I had a day job as a front liner on a multi-brand motorcycle dealer company and stayed there for five years and six months. I decided to resign from the call center and go back to our town and started a little business. But I really like my profession before I left the corporate world, and I believe I may be able to like it more if I can do it in my own place. I am a good team player and can do multi-task. I always aim for an excellence and I hope I can be able to share the good vibe to the right company and clients.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Administrative Support
    Phone Communication
    Telemarketing
    Customer Service
    Email Communication
  • $16 hourly

    • 4.9/5
    • (12 jobs)
    I'm a seasoned sales pro with extensive outbound sales and cold call experience ready for a new opportunity with incredible growth potential. I thrive in a competitive organization and as someone with perseverance, exceptional communication skills, and a goal-driven work ethic, I am ready to significantly impact your organization as your Sales Development Representative.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Sales
    Presentations
    Time Management
    Lead Generation
    Phone Communication
    Customer Support
    Outbound Sales
    Telemarketing
    Email Communication
    B2B Marketing
    Administrative Support
    Troubleshooting
    Scheduling
    Product Onboarding
    Email Support
  • $50 hourly

    • 4.9/5
    • (603 jobs)
    I have over 20 years of experience in telemarketing and lead generation. I also have over 5 years of experience in management, quality control and supervision. I do have the ability and update your contact list in real time. I would love to be able to show you how I can increase your business! Skills: -telemarketing -Appointment Setting -webinar confirmations -cold calling -Worked a variety of CRMs -English as 1st Language -data mining -contact verification
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Business Development
    Sales Development
    Warm Leads
    Phone Communication
    Business Services
    Project Management Professional
    Data Mining
    Scheduling
    Cold Calling
    Outbound Sales
    Sales
    Lead Generation
    Customer Service
    Telemarketing
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    Through my experience and studies I have acquired strengths in: • Shopify • Live Chats • Email support (fast responses) • Moderation on Social Media/Community • WhatsApp, Facebook and Instagram messages • Salesforce ticket support - JIRA tickets • Data entry • Lean Six Sigma certified. • Order tracking, providing status, etc. • Zendesk ticket support • Intercom ticket support • Troubleshooting issues • Maintenance of customer data base • Help creating reviews of products • App reviews (replying back to feedback on both App Store and Play Store) About myself: I love music, practicing sports such as swimming, running, gym workout, learning new languages, and meeting new people. I'm sure that I can be a great asset to your company and contribute to its growth, taking care of the customers and solving their issues. My background: I´m a highly motivated customer service specialist with over 11 years of customer service and tech support experience. My previous job was at VRBO. I focused on US/CAN/EU-based customers. Our duties were aimed at resolving customers' complaints and promoting conflict resolution while maintaining outstanding metrics and speed. I have experience facing very high email and chat queues, 70+ chats or emails. I also have experience with data entry tasks, updating information or double-checking details that information is correct. I'm very serious with my jobs and give the best of myself, always punctual and disciplined, fast and efficient, interested in learning more every day, and very autonomous.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Order Tracking
    Office Design
    Customer Support
    Phone Communication
    Social Media Website
    Latin American Spanish Accent
    Customer Satisfaction
    Data Entry
    Italian
    Portuguese
    English
    Technical Support
    Online Chat Support
    Email Support
  • $15 hourly

    • 5.0/5
    • (10 jobs)
    ✅ Currently available for new contracts and ready to help you with your business. I have 8 years of Customer Service Experience handling different types of account. • Telecommunication - 1yr & 7months • Health Care (Provider Line) - 2 years & 11 months • Streaming health app/website • Telemarketing company (Billing Support) • Telehealth Allergy Clinic • Car Wash account • Website testing Little experience with Chargeback dispute through Stripe payment processor. Hire Me. I can guarantee high quality of work. I'm capable of multitasking, highly organized with excellent time management skills. Expertise: Inbound and Outbound Call Handling Health Care Professional Sales Specialist Quality Evaluator Provide 5 Star Customer Satisfaction Multitasker Time Management Admin/Virtual Assistant Outstanding skills in providing customer care Management Skills Active listening. Tools: Zendesk LinkedIn Zoom Google Docs/Sheets Intercom ManyChat Infusionsoft/Keap Trello Sticky.IO Sendlane Quickbooks Invoicing Stripe Hubspot Shopify Asana Gorgias Helpscout Monday.com Devices: Laptop: Intel(R) Core(TM) i3-10110U CPU @ 2.10GHz 2.59 GHz / Windows 11 Home Single Language Installed Ram - 12.0 GB (11.8 GB usable) System Type - 64-bit operating system, x64-based processor PC: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz / Windows 10 Pro Installed Ram - 8.00 GB (7.84 GB usable) System Type - 64-bit operating system, x64-based processor I am willing to learn anything new things and am a fast learner. Let's connect!
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Administrative Support
    Customer Service
    Quality Control
    Accuracy Verification
    Invoicing
    Quality Assurance
    Inventory Report
    HubSpot
    Online Chat Support
    Phone Support
    Email Support
    Phone Communication
    Zendesk
    Data Entry
  • $10 hourly

    • 4.6/5
    • (14 jobs)
    Are you looking for a skilled professional to provide exceptional customer service and support for your Shopify store? Look no further! With over 5 years of experience in Shopify customer service, I am dedicated to optimizing the customer experience and driving sales for your e-commerce business. Why Choose Me: Extensive Shopify Expertise: I have a deep understanding of the Shopify platform and its features, allowing me to navigate its functionalities with ease. From managing product listings and inventory to processing orders and handling customer inquiries, I am proficient in utilizing Shopify to its fullest potential. Proactive Customer Support: I believe in proactive customer service that anticipates and addresses customer needs before they arise. Whether it's answering product questions, resolving order issues, or providing technical support, I am committed to providing prompt and helpful assistance to ensure a seamless shopping experience for your customers. Sales Optimization Strategies: I am not just a customer service representative; I am also a strategic partner in driving sales and revenue for your Shopify store. I employ sales optimization techniques such as upselling, cross-selling, and implementing promotional campaigns to maximize conversions and increase average order value. Excellent Communication Skills: Clear and effective communication is essential in customer service. I possess strong communication skills, both written and verbal, allowing me to communicate with customers in a clear, concise, and professional manner, ensuring that their needs are understood and addressed promptly. Data-Driven Decision-Making: I leverage data and analytics to make informed decisions and continually improve the customer experience. By analyzing customer feedback, sales trends, and website analytics, I identify opportunities for optimization and implement strategies to drive growth and increase customer satisfaction. Services I Offer: Order Management and Fulfillment Product Listing and Catalog Management Customer Inquiries and Support Ticket Management Technical Support and Troubleshooting Returns and Refunds Processing Sales Optimization Strategies Shopify App Integration and Management Let's Work Together: If you're seeking a dedicated Shopify customer service specialist to enhance your e-commerce operations and drive success, I'm here to help. Let's discuss your specific needs and objectives, and how I can tailor my services to support your business goals. Reach out today to schedule a consultation and explore how we can work together to achieve e-commerce excellence.
    vsuc_fltilesrefresh_TrophyIcon Telephone Handling
    Order Management
    Order Tracking
    Freshdesk
    Zendesk
    Gorgias
    Shopify
    Administrative Support
    Google Workspace
    Customer Support
    Product Knowledge
    Phone Communication
    Online Chat Support
    Team Management
    Customer Service
    Email Communication
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